REFUNDS POLICY

You can buy Coins from us for real money if you are 18 years of age or older.

Please note the following:

In order to purchase any Coins on www.adventure-times.com you must have registered an account with us and be logged in. You will be prompted to do so if you have not already done so.

You will be presented with multiple Coin bundles, with different virtual currency options if applicable, and with different prices and amounts of Coins to choose from. Please select the bundle that you wish to purchase, review this selection and, if you are happy, please proceed to check out. If you are purchasing Coins you will automatically be redirected to our third party payment provider website.

The price of Coins is as stated at the time you place your order, except in the case of obvious error. We try and ensure that all Coin prices stated are accurate but errors may occur. The price includes value added tax (where applicable).

We are entitled to change the purchase price for Coins at any time, before you purchase the Coins. At the time of purchase of Coins, you may be offered additional Coins free of charge.

If you are purchasing Coins through a third party payment provider window, you will be asked to select your preferred payment method. Through them we accept various payment methods including using credit/debit cards with Visa and MasterCard. Once you have successfully purchased Coins, your credit/debit card is being debited instantly – we do not use pre-authorization.

Note that such payment methods are subject to change at the discretion of www.adventure-times.com and the third party payment provider.

Please select the payment method that you wish to use by clicking on the relevant icon. By doing so you confirm that you are authorized to use the payment method selected. You will then be asked to provide certain required information to purchase the Coins. If you are paying by credit card please enter the number in full, without spaces or dashes. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your card refuses to authorize payment we will not accept your Coin order and we are not obliged to inform you of the reason for the refusal.

We are not responsible for your card issuer or bank charging you as a result of the processing of your credit/debit card payment in accordance with your order. Before placing and submitting an order for Coins, you will be provided with details of the terms and conditions of our third party payment provider. You will need to read and accept these terms and conditions before purchasing the Coins through our third party payment provider.

Please check the accuracy of the payment information that you have provided and correct any mistakes. When you are ready, please click to submit your order. By doing so you:

  • Agree to be bound by the Terms and these Coin Terms;
  • Agree to pay for the Coins at the indicated price, and
  • You confirm that you are permitted to use the payment source that you have provided, and
  • You authorize our designated payment processor to charge the full amount to the payment source you have identified for the transaction.

Once you have placed your order, you will receive a thank you message and confirmation on screen. Please notify us immediately if you dispute a transaction for Coins or believe that any transaction occurring on your account is unauthorized.

All purchased or allocated Coins will be assigned to the associated account through which the purchase or allocation is made.

At Adventure-Times.com, we play solely fair and square, hence your right to reimbursement is part of our Agreement.

Have you purchased a pack of Coins to broaden your gaming venture on our website, but your enthusiasm has somehow faded in the meantime? Does your acquisition simply fail to reflect your expectations and you are not quite pleased with your choice?

All you have to do is complete ourĀ Contact FormĀ and request a refund by explicitly mentioning this in the Enquiry field. We will drop the news on your refund status as soon as it has been issued, via e-mail.

The processing time for us to proceed with the refund will be between 3-5 business days upon receiving your refund request. Once the refund has been approved by us, a credit will be applied to your original payment method ( Credit/ Debit card ). We do not provide refunds via cash, check, or any other payment methods. Once approved, the refund time will depend on the service provider linked to your payment method.

However, we have put forth a set of ground rules for our reimbursement-issuing process, just a couple of prerequisites you have to meet in order to qualify for a refund.

All the conditions stated below are in full compliance with the legally-granted entitlement to righteous commercial transactions and exchanges.

A refund will be provided only if the Original Coins Pack has not been put into contract, as follows:

Using a part or the whole Original Coins Amount in order to undergo any action on Adventure-Times.com forfeits your right to a reimbursement.